Capacitación y compromiso organizacional en el servicio civil: evidencia desde la Municipalidad Distrital de Ate

Abstract

This study analyzed the relationship between training and organizational commitment among civil servants of the District Municipality of Ate, in a context characterized by institutional effectiveness constraints and challenges in citizen service delivery. The research adopted an applied, quantitative, non-experimental, cross-sectional, and correlational design. Surveys adapted from the School Administrative Descriptive Survey (SADS) and the Three-Component Model (TCM) were administered to a probabilistic sample of 333 civil servants. The findings revealed a significant and positive relationship between training and organizational commitment (Rho = 0.399). Furthermore, Program Evaluation was identified as the training dimension most strongly associated with commitment (Rho = 0.386), suggesting that employees develop a stronger sense of belonging when they perceive that their organization values and assesses the outcomes of training processes. The study concludes that training constitutes a strategic human resource management instrument in the public sector, whose impact extends beyond competency development and contributes to strengthening organizational commitment and improving local public service delivery.

Bio Statement (e.g., department and rank)

David Gustavo Gutiérrez García

Lawyer from Federico Villarreal National University. He currently serves as an advisor to the Municipal Manager's Office of the District Municipality of Ate, Peru.

Justina Uribe Kajatt

She holds doctoral degrees in Administration and Education from Federico Villarreal National University. She currently serves as a professor in the Graduate Unit of the Faculty of Administrative Sciences at the National University of San Marcos.

Daniel Enrique Rey de Castro Hidalgo

He holds a Master’s degree in Business Management and a degree in Industrial Engineering. He is currently a professor in the Graduate Unit of the Faculty of Economic Engineering, Statistics and Social Sciences at the National University of Engineering and serves as Head of ZUMA at the University of Lima.

Keywords

training

organizational commitment

civil service

local public management

human resource management

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